Privacy Policy
This information outlines the policy of Aurora. This policy is subject to amendments and will be updated when new information becomes available.
What information we collect
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Information you provide to us, such as name, email address, and phone number.
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Information we collect automatically: information about you and your use of our website, your interactions with us and our advertising, as well as information regarding your computer or other devices you might use to access our website, information on your recent visits to our website and how you move around different sections of our website.
How we collect your data
You directly provide us with most of the data we collect. We collect data and process data when you:
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Voluntarily complete a customer survey or contact us through our contact forms or via email (via Wix Forms).
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Use our view our website via your browser’s cookies (via Google Analytics)
How we use your data
Our company collects your data so that we can:
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Respond to any questions or queries sent to us via the contact form.
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Understand how people use our website so that we can make it more intuitive.
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If you sign up to our Newsletter, we will email you with details of our upcoming projects or events that we think you might be interested in via MailChimp.
How we store your data
Our Company securely stores your data in our Zoho Mail address books. Your website usage data is stored anonymously via Google Analytics. The contact information you provide us through our Contact Forms is stored securely by Wix.
What are your data protection rights?
Every user is entitled to:
The right to access - You have the right to request Aurora for copies of your personal data. We may charge you a small fee for this service.
The right to rectification - You have the right to request that we correct any information you believe is inaccurate. You also have the right to request us to complete information you believe is incomplete.
The right to erasure - You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing - You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing - You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability - You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.
If you make a request, we have a month or so to respond to you. If you would like to exercise any of these rights, please contact us at enquiries@auroraedinburgh.co.uk.